Data Access Request – GDPR

📌 Your Rights Under the GDPR

  • Right of Access (Article 15, GDPR): You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification (Article 16, GDPR): You can request that we correct inaccurate or incomplete data.
  • Right to Erasure (Article 17, GDPR): In certain circumstances, you can request the deletion of your data.
  • Right to Restriction of Processing (Article 18, GDPR): You can request to limit how we use your data.
  • Right to Data Portability (Article 20, GDPR): You can request your data in a structured, commonly used, and machine-readable format.

How to Submit a Data Access Request

If you wish to exercise any of your rights under the GDPR, please send your request to us using one of the methods below.

1. By Email

Send an email to: oleg@buycraft.biz with the subject line: «Data Access Request – [Your Full Name]»

Please include the following information to help us verify your identity and locate your data:

  • Your full name
  • Your email address associated with your Buycraft account
  • Your order number (if applicable)
  • A clear description of the data you are requesting (e.g., “all personal data”, “order history”, “account information”)
  • Proof of identity: A copy of your ID document (passport or national ID card). We require this to verify your identity and protect your data from unauthorised access.

2. By Post

You may also send your request in writing to our registered address:

Buycraft.biz
[Your Registered Address in China]
[City, Postal Code]
People’s Republic of China

3. Through Your Account

If you have a registered account on our website, you can submit your request directly through the My Account section.

What Happens Next?

  1. Verification: We will verify your identity using the documents provided.
  2. Processing: We will locate and compile the personal data we hold about you.
  3. Response: We will respond to your request within one month from the date of receipt, as required by the GDPR.
  4. Provision: We will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format (e.g., PDF or CSV).

Important: Your first request is free of charge. However, we may charge a reasonable fee for additional copies or for requests that are manifestly unfounded or excessive.

Contact Us

If you have any questions about this process, please contact us:

Last Updated: June 18, 2026