---
title: "Public Offer Agreement"
url: https://www.buycraft.biz/public-offer-agreement/
date: 2014-02-16
modified: 2026-06-18
lang: ru
author: "Olezka"
description: "Public Offer Agreement (Agency Services) Language: The main language of communication online is Russian. The official version of this Public Offer Agreement is available in Russian. Note: This is a..."
word_count: 5578
---

# Public Offer Agreement

# Public Offer Agreement (Agency Services)

**Language:** The main language of communication online is Russian. The official version of this Public Offer Agreement is available in [Russian](https://www.buycraft.biz/oferta).

**Note:** This is a translated version. In case of any discrepancies, the Russian version shall prevail.

**Governing Law:** This Agreement is governed by and construed in accordance with the laws of the People's Republic of China, including but not limited to the Civil Code of the People's Republic of China, the E-Commerce Law of the People's Republic of China, the Consumer Rights Protection Law of the People's Republic of China, and the Personal Information Protection Law of the People's Republic of China.

---

**Buycraft.biz**, hereinafter referred to as the **«Agent»**, on the one hand, and a capable natural person with full legal capacity registered on the website **www.Buycraft.biz**, hereinafter referred to as the **«Customer»**, acting voluntarily and in full understanding of the terms, have entered into this Agreement as follows:

## 1. Definitions

**Website** – an Internet resource under the domain name «Buycraft.biz», administered by the Agent.

**Agent** – a representative of the Internet service «Buycraft.biz» who executes requests from the Customer in accordance with the provisions of this Agreement.

**Customer** – a natural person with full legal capacity who voluntarily underwent registration and orders services named in Section 2 of this Agreement with delivery to the address specified by the Customer.

**Internet Service (Buycraft.biz)** – a software package administered by the Agent. Users gain access to this package through the website interface, which provides the following functionality:

- information about products and other materials posted by the Agent;

- registration and authorization;

- possibility to place orders;

- possibility to arrange the delivery of fulfilled orders;

- and other functions.

**Registration** – a procedure whereby the Customer provides the Agent with information necessary to fulfill services. Registration is considered completed only if all its stages are completed successfully in accordance with the instructions published on the Website. During registration, personal data is collected and processed in accordance with the Personal Information Protection Law of the People's Republic of China. Upon completion of registration, the Customer receives a profile and a personal account. The Customer may later change the information specified during registration. If the Customer does not place any orders and does not make any payments within 365 days from the date of registration, the registration data may be removed from the Website. By completing registration, the Customer agrees that their personal data may be processed and stored by the Agent in accordance with applicable Chinese law. The Customer's data may be removed from the Website upon the Customer's written request sent to the Agent.

**Authorization** – the Customer's registration information reported to the Agent through the Website.

**Personal Account (My Account)** – a section of the Website not accessible to third parties but accessible to the Customer by entering a personal login and password. «My Account» contains information about the Customer's orders, their payment and performance, account status, and provides a functional possibility for remote interaction between the Parties in the execution of the Agreement.

**Goods / Product** – products or services.

**Order** – an application delivered to the Agent by the Customer through the interface of the Website, containing the list of requests that the Customer charges the Agent to perform in accordance with the list of services provided by the Agent.

**Personal Data** – any information relating to an identified or identifiable natural person, processed in accordance with the Personal Information Protection Law of the People's Republic of China.

## 2. General Provisions

**2.1.** The Agent provides the Customer with services for the benefit of the Customer, according to the made order, hereinafter referred to as the «Services», under the terms of this Agreement.

**2.1.1.** The Agent undertakes an obligation to make one or more transactions on behalf of the Customer for a consideration.

**2.1.2.** The Services of the Agent include:

- Shopping in stores and shopping websites;

- The consolidation of goods purchased by the Customer and shipping them to the Agent's address;

- Packing and shipping the parcels of goods purchased at the request of the Customer and/or received by the Agent from the Customer;

- The support of the web-service Buycraft, used by the Customer to order services and obtain information about the execution of the order (services) by the Agent;

- The implementation of the ordered services by the Agent which takes place at the Agent's office, under the terms of the Agreement, unless otherwise stated by the Customer (when ordering — via e-mail, messages on the Website, Skype, and other means);

- Counseling on the use of the Internet service in Russian through the use of the Website.

**2.2.** Services are provided to the Customer using the Internet service. To receive services, the Customer must register on the Website.

**2.3.** The Agent receives a commission fee for services provided to the Customer.

**2.4.** This Agreement is a public offer, which includes the Agent's proposal to conclude a contract on the terms stated in this Agreement with any person who meets the requirements of the Agreement.

**2.5.** The Agent has the right to amend this Agreement unilaterally. The Customer undertakes to regularly monitor changes to the Agreement posted on this Website. Amendments shall become effective from the moment they are published on the Website.

**2.6.** Further information on the provision of services by the Agent and on using the Website by the Customer is published on the Website. If the information published on the Website contradicts the terms of this Agreement, the terms of the Agreement shall prevail.

## 3. Ordering

**3.1.** To receive services, the Customer undergoes registration on the Website independently. The Agent is not responsible for the accuracy of the information specified by the Customer during registration and ordering, except in cases where the Agent has reason to believe that the information is knowingly false. If the provision of Services is impossible due to inaccurate or incomplete information, the Agent shall have the right to suspend the performance until the information is corrected. The prepaid fee shall be refunded minus the actual expenses incurred by the Agent.

**3.2.** An order is made by the Customer through their personal profile. Ordering is made in accordance with the instructions published on the Website. Order information is available to the Customer in their personal account. The registered Customer can log in to the Website using their credentials. Orders that are drafted but not paid are stored for 90 days from the date of the last modification of the order. Paid orders are stored for the lifetime of the Customer's account. Photographic materials added by the Customer are stored for 180 days from the date of addition. After this period, inactive orders and photo materials may be removed.

**3.3.** The order shall specify:

- the name, nomenclature article, brand, color, size, number of items included in the package of purchased goods, and the price of the goods;

- the number of the shipping invoice and a photo of the content. If additional consolidation services are required, the Customer must specify the nomenclature article, brand, color, size, and number of items.

The Agent has the right to store information received from the Customer concerning their orders in the Agent's electronic database for an unlimited period, to use this information for repeated orders, statistical processing, and to inform customers about the activities of the Agent, provided that such use complies with the Personal Information Protection Law of the People's Republic of China.

**3.4.** The order may be fully canceled, amended, or supplemented by the Customer only until the moment of payment by the Customer. After payment of the order, amending the order (cancellation of goods, changes in the properties of the goods) may be made only under additional agreement with the Agent. Adding Products to a paid order is possible within the period of the consolidation order until the order is confirmed and sent. If there are changes to the order after its consolidation, the period for the provision of Services shall be counted anew from the date when the order is changed.

**3.5.** The Agent is ready to receive orders for services through the Website 24 hours a day, 7 days a week. Orders are performed on working days officially established in the People's Republic of China. The support service is available according to the schedule published on the Website.

**3.6.** If there is no possibility to execute the order fully or partially, the Agent shall inform the Customer by sending an e-mail to the address specified during registration (or via the personal account) within five (5) working days from the date of payment of the order by the Customer.

**3.7.** The Agent does not guarantee the availability (the acquisition possibility) of goods ordered by the Customer from the supplier, nor the presence of the selected dimension, color, or completeness of the goods.

**3.8.** When placing an order, the Customer specifies the parameters needed to fulfill the order.

**3.9.** Before ordering, the Customer undertakes to read the list of goods prohibited for carriage by transport and postal services of the country of the Customer and the terms of customs clearance of goods ordered from online stores.

**3.10.** The Customer is solely responsible for the services requested in the Order, the ability to transport, and compliance with the delivery conditions of postal services and the Customs Code of the country in which the Customer resides, including, but not limited to, size, weight, and content of goods, including the size and weight of the mail containers required for the shipment of goods by postal service.

**3.11.** After ordering, the Customer makes a 100% advance payment of the commission fee.

**3.12.** The moment when the Agent receives the payment for the order is considered to be the moment of acceptance of the offer by the Customer and the conclusion of the contract between the Customer and the Agent in respect of the execution of the order in accordance with the terms of this Agreement.

**3.13.** In case the Customer cancels the order completely or partially after payment (cancellation of contract by the Customer), the Agent has the right to deduct the cost of services provided, which cannot be undone, and/or costs that the Agent bore to fulfill the orders of the Customer. If the order has the status «Ordered» or «Ready for sending», it may not be canceled without the consent of the Agent.

## 4. Payment

**4.1.** The available payment methods for orders are indicated on the Website in the section «Payment».

**4.2.** If the actual price of the service differs from the price stated by the Customer at the time of placing the order, the Agent shall inform the Customer as soon as possible. After that, the Customer may confirm or cancel the order. If the Agent is unable to contact the Customer, such order shall be considered canceled.

**4.3.** The Agent shall not dispatch the parcel until the full payment has been received.

**4.4.** When paying to the Agent, the Customer pays an additional commission of the bank and/or the Customer's payment system. The Customer is also obliged to pay the commission of intermediary banks.

**4.5.** If the order is not paid within 90 days, it is considered canceled by the Customer.

**4.6.** The Customer has the right to request a refund from their Personal Account after the completion of all orders. Only the actual amount of the Customer's balance may be refunded. The commission of the bank and/or payment systems connected with the refund shall be paid by the Customer.

## 5. Execution of the Order

**5.1.** After the Agent receives the payment in accordance with clause 3.11 of this Agreement, the Agent begins the execution of the order.

**5.1.1.** The Agent purchases goods in stores, delivers them to the Agent's warehouse, performs consolidation of the goods into one package, packs them, controls quality (within the limits set by the Agreement), weighs, and dispatches the goods to the Customer through a delivery service from the list published on the Website or specified by the Customer. If the size or weight of the parcel exceeds the limit set by the postal services or the number or properties of the goods do not allow them to be sent in one parcel, the products are distributed by the Agent into several parcels. The Agent informs the Customer about this through the personal account. The purchase of goods from a shop or trading platform is made within 3 working days from the date of payment. The time period for delivery of goods from the shop to the Agent's warehouse depends on the operating conditions of the store. The check period for delivery of goods to the Agent's warehouse is 120 working days from the date of purchase in the store. The Agent must notify the Customer if the delivery of goods provided by the shop exceeds 7 working days. If the Customer confirms their consent to a longer delivery period in their personal account on the Website, the Agent purchases these products. The Agent then packs and weighs parcels within 3 working days from the date when the Customer forms the parcel in their personal account. The Agent passes the parcels for delivery to transport companies and/or postal services within 2 working days after full payment of delivery, provided that the balance of the Customer's personal account is positive.

**5.2.** The Agent shall enter into a contract(s) of sale or services and pay for them on the Agent's behalf, but at the expense of the Customer.

**5.3.** Information about the execution stages of the order, as well as about actions needed to continue the performance of the Services, is provided to the Customer through the personal account.

**5.4.** In case any defective goods are delivered to the Agent's warehouse or low-quality performance of services by third parties, by agreement with the Customer, the Agent at its own discretion may refuse to purchase the goods and services.

**5.5.** The Agent is obliged to accept the goods delivered by the supplier to the Agent's warehouse, except for the situation described in clause 5.4.

**5.6.** The Agent shall verify the conformity of goods/services delivered by suppliers to the order specifications (name/nomenclature number, quantity, size, color, and the presence of signs that the product is used or not used) according to the accompanying documents of the goods/services, taking into consideration the possibility of color distortion in product images on the Website. If possible, the Agent shall check the performance of goods. Electronic goods are checked only for signal «on» when plugged. Functional performance (camera operation, speakers, ability to make calls, and other functions) is checked only at the request of the Customer. The Agent shall check the absence of obvious visible defects or damages to the product and any apparent disparity between the description of the goods on the Website and the actual goods delivered. The Agent does not assume any other obligations to verify the conformity of the delivered goods to the goods ordered by the Customer. The Agent does not check the goods/services provided by the supplier to confirm the characteristics declared by the supplier. In case of any error, the Agent is not liable for non-conformity of goods/services to the provisions of the order.

**5.7.** In case of non-compliance of goods/services ordered by the Customer, the Agent in its sole discretion shall have the right to refuse the goods/services.

**5.8.** The Agent undertakes to inform the Customer about apparent defects or damages identified in goods/services through the personal account.

**5.9.** The Agent shall form a package with the goods for each order separately and pack goods received at the warehouse in accordance with usual business practices, the requirements of the delivery service, and the instructions of the Customer specified for the formation of the parcel.

**5.10.** The Agent sends the goods to the Customer only after the Customer's confirmation made through the personal account.

**5.11.** If the Customer provides an incorrect delivery address, the Agent has the right to recover its costs and return the package.

## 6. Formation of Parcels and Delivery of Goods

**6.1.** The delivery of parcels containing products/services is carried out by means and at the rates specified in the section «Delivery».

**6.2.** The payment for delivery of goods/services is made by the Customer separately from the payment of products/services. The final delivery cost of goods/services is communicated to the Agent by the delivery service after the parcel is packed and weighed. After packing, the Agent does not open the packed parcels. In case of insufficient funds in the Customer's personal account, the sending of parcels to the delivery service will be delayed until the Customer pays the shipping costs.

**6.3.** The Agent is obliged to transfer the packaged parcel with the Customer's goods to the postal or transport company named in the Customer's order details in the personal account.

**6.4.** Services are considered fully rendered by the Agent from the moment when the properly packed and documented parcel with purchased goods is dispatched to the Customer by a transport or postal company. If goods or services are delivered to the address of a third party, the order is considered as fulfilled after the registration of the waybill with the transport or postal company and/or the Customer's confirmation of receipt of goods/services in the personal account or by email to the Agent's address.

**6.5.** The Agent is not responsible for the actions of a transport company, postal service, or courier service and cannot influence the speed of delivery. Delivery time stated on the Website is approximate.

**6.6.** If the parcel containing ordered goods is not claimed by the Customer or the Customer refuses to receive the parcel, the cost of the order will not be refunded. The repeated delivery of the refused parcel is possible after its return to the Agent. Resending is carried out after the Customer pays all postal costs needed to return the parcel. If within 30 days after the parcel was returned to the Agent the Customer does not pay for re-delivery, the parcel may be disposed of, and the cost of the goods will not be refunded.

## 7. Other Duties and Rights of the Agent

**7.1.** The Agent shall execute the order of the Customer, unless it contradicts this Agreement and applicable law.

**7.2.** The Agent shall keep the confidentiality of the data provided by the Customer and shall not disclose them to third parties (except authorized state persons, as well as auditors, consultants, accountants, lawyers on the condition of confidentiality of information received), unless it is required to fulfill the terms of this Agreement or by applicable law, including the Personal Information Protection Law of the People's Republic of China.

**7.3.** The Agent agrees to provide the Customer with reliable information on the performance of the order.

**7.4.** The Agent undertakes to protect the Customer's account from unauthorized access, destruction of information posted by the Customer, as well as other illegal actions in relation to such information by all available technical means. At the same time, the Agent does not guarantee the sufficiency of the use of technical means to prevent malicious acts of third parties.

**7.5.** The Agent has the right to place on the Website or send to the e-mail address provided by the Customer advertising and informational messages about the activities of the Agent (except posts related to the processing of the order). The Agent shall stop sending such emails at the request of the Customer.

**7.6.** The Agent provides the Customer with consultation/technical assistance at the request of the Customer.

**7.7.** The Agent is obliged to provide access to user information registered in an authorized manner, in accordance with the conditions set out in Sections 1 and 2 of this Agreement, as well as provide access to the information contained in the user's personal account, including, but not limited to:

- access to information on all orders committed on the Website since the user's registration;

- access to the account by the user's authorization;

- information upon the written request of the Website Support Service posted in the form of application acceptance, including reclamation treatment;

- other non-essential information presupposed by the terms of the Service.

## 8. Other Duties and Rights of the Customer

**8.1.** The Customer agrees to provide promptly and fully accurate information necessary for the performance of the Agent's services. In case there is a lack of such information or any doubt of its authenticity, the Agent has the right to suspend the performance of the Services by notifying the Customer.

**8.2.** The Customer agrees to pay promptly and fully the cost of the order and the amount of the Agent's commission, the cost of logistics and cargo delivery. In case of insufficient funds in the Customer's account, the Agent has the right to suspend or terminate the service of the Customer.

**8.3.** The Customer undertakes to keep all documents confirming the making of payments to the Agent within 30 days after the funds are credited to the Customer's account.

**8.4.** The Customer undertakes to provide to the Agent any data confirming the legitimacy of the payment of the Customer, photo or scan of bank cards, as well as an electronic copy of the identity document of the Customer with photos. The data is requested only in exceptional cases, if there is a real reason to check the legitimacy of payments made by the Customer.

**8.5.** The Customer agrees to review the information for customers published on the Website, to monitor their account information and status messages (status) of their orders in a timely manner, and to respond to the Agent's requests including if the answer is required to continue providing the Agent's Services.

**8.6.** The Customer undertakes to keep secret from third parties the Customer's username and password to log in to the Website and the password to access e-mail received from the Customer. The Parties recognize actions taken on the Website with the help of the Customer's login and password as performed by the Customer. Orders and messages sent to the Agent using the Website, as well as messages sent from the email address of the Customer, are recognized as equivalent to a document personally signed by the Customer.

**8.7.** While using the Service, the Customer is obliged to observe the legitimate rights and interests of third parties, and the provisions of applicable law. The Customer undertakes to familiarize themselves with the applicable customs legislation of the country of delivery and abide by it.

**8.8.** The Customer is to pay all customs duties and taxes.

**8.9.** Users of the Website may not engage in with respect to the Website or the Service, the elements and components of reproduction (printing and other copy), distribution, modification, reformatting, and other processing. Any components of the Service may not be used as part of other sites, software, and other works or used in any other way. Permission is granted to view the information and materials on the Website solely for personal, non-commercial use by reproduction in one copy (including by copying to the memory of the personal computer user to print a copy) to the extent conditioned by the objectives of citation, except where such use causes or may harm the interests of the copyright holder.

**8.10.** The users of the Website are prohibited from in any way harming the Website and/or Service or their users, including (but not limited to) by mailing software viruses or any other computer code, programs, files aimed at violation of the functionality of any computer or telecommunications equipment, their parts breaking, or aggregation of any information of the Service, including other users, sending «spam», and other information not expressly permitted by the Agreement.

## 9. Return and Exchange of Goods

**9.1.** In case of return/exchange, shipping costs from the Customer to the Agent and from the Agent to the supplier, as well as in the opposite direction, shall be paid by the Customer, unless the claim of the Customer for the return/exchange is caused by the improper execution of the Agent's obligation to check the goods and/or services according to the Customer's requirements in compliance with the terms of this Agreement.

**9.2.** The Agent's decision on return/exchange of goods is fully guided by the decision of the supplier on the possibility of return/exchange. If the return/exchange of goods is not possible, but the Agent improperly performed its obligations to verify the compliance of the goods with the Customer's requirements, the Agent shall reimburse the Customer the cost of goods, services, and processing costs.

**9.3.** In other cases, if a supplier decides to refuse the Customer a refund/exchange, the Agent does not indemnify the cost of the goods and/or services.

**9.4.** All operations on return/exchange are carried out in full compliance with the terms of the supplier, including, but not limited to, the timing, the procedure, and the amount of compensation.

**9.5.** The Customer must take into account the timing of delivery and/or performance of the Services, and processing time for return/exchange.

**9.6.** The Agent will not return the commission fee for rendered services to the Customer, regardless of the supplier's decision on the possibility/impossibility of returning the goods, except in cases of improper performance of the Agreement by the Agent (clause 9.2 of this section).

**9.7.** The possibility of replacement or refund of goods/services is governed by the laws of the People's Republic of China and the country of delivery. Return and/or replacement of goods is possible within 15 calendar days after receipt, in accordance with the Consumer Rights Protection Law of the People's Republic of China, unless otherwise provided by applicable law.

**9.8.** Goods and/or services delivered to the address of a third party, by address received from the Customer, cannot be returned, exchanged, or refunded.

## 10. Liability of the Parties

**10.1.** The Parties are responsible for non-compliance with the Agreement as provided in this section and other sections of the Agreement and applicable law.

**10.2.** When deficiencies are identified in the provision of services, the Customer is obliged to notify the Agent, motivating their claims, and after consulting all relevant points, may choose:

- elimination of the defects of services rendered;

- a corresponding reduction in the price of services rendered;

- reimbursement of expenses incurred to correct deficiencies in services rendered on their own or by third parties.

Requirements related to the shortcomings of the service rendered may be made during the provision of the service or, if it is not possible to detect flaws in the service rendered, within 3 days after receiving the package from the delivery service.

**10.3.** The Customer and any third party who is not a party to the Agreement shall bear civil, administrative, or criminal liability in case of illegal use of the Agent's intellectual property (the Website and its materials and components, and the Service) and/or breach of clause 8.9 of this Agreement.

## 11. Limitation of Agent's Liability

**11.1.** The Agent provides users with Internet access to the Website and Service and supports the proper functioning of the Website and Service, quickly restoring their operability in the event of technical failure or interruption, without providing guarantees of smooth operation of the Website and the Service and without guaranteeing compliance with any terms of disaster recovery of the Website and Service in case of disruption. The Service and Website are provided on an «as is» basis. In particular, this means that the Agent does not accept responsibility for any distortion, alteration, or optical illusion in images of goods and/or services on this Website, is not obliged to control the content of information about the products and/or services, and under no circumstances does it bear responsibility for compliance with legal requirements, as well as for a possible violation of the rights of the Customer or third parties in connection with their use of the Website or the Service.

**11.2.** The Agent shall not be liable for any costs of the Customer and/or direct or indirect damage that may be caused to the Customer due to the use of the Website and/or the Service as a result of errors, omissions, interruptions, deletion of files, change of functions, defects, delays in data transmission, etc. The Agent shall not be liable for non-performance or improper performance of their obligations as a result of failures in telecommunications and energy networks, actions of malicious programs, as well as unscrupulous actions of third parties aimed at unauthorized access and/or disabling software and/or hardware systems of the Service. The limitation of liability in this clause shall not apply in cases of willful misconduct or gross negligence by the Agent, in accordance with Article 506 of the Civil Code of the People's Republic of China.

**11.3.** The Agent shall not be liable for the actions of related services and services used to provide services to customers but not belonging to the Agent, such as: banks, postal services, Internet providers, services providing e-mail service, payment systems, etc.

**11.4.** The Agent is not responsible for the delivery of parcels and goods sent to the Customer.

**11.5.** The Agent is not responsible for the quality and does not provide any warranty for products purchased in the interest of the Customer for their order.

**11.6.** The Agent shall be responsible for compliance with the limited size, number, and color of the goods ordered: when completing the sending to the Customer, the Agent only checks matching information about the quantity, color, and size of the goods according to the product and in the order. The Agent is not responsible for discrepancy between the actual size of the goods — clothing and shoes — and the size stated on the website, if the labels, tags, and accompanying documents to the goods specify the size corresponding to the ordered size.

**11.7.** In case the Customer identifies obvious differences in the configuration, dimension, and color of the item, the Agent replaces such goods only if the return and replacement of goods is provided by the Seller in accordance with the laws.

**11.8.** The Agent reserves the right to change the content and design of the Website, modify or supplement the software, any server applications at any time, with or without prior notice. The Agent shall not be liable in the event of any nuisance or harm caused to the Customer as a result of such changes.

**11.9.** The Agent shall not be liable for dishonest suppliers selected by the Customer in the following cases: item sent with a delay; goods sent, but do not match the description; item does not work (although claimed to be working); goods are not sent (fraud).

**11.10.** The Agent shall not be liable for the payment and calculation of customs duties when delivering parcels and shall not indemnify for them.

**11.11.** The Agent shall not be liable for any delay in the delivery of the order, mismatch with the description of the goods, packaging, loss, or damage to the goods, in case the Customer's goods are delivered to the address of a third party rather than to the address of the Agent. The Customer may specify the address of a third party recipient in the personal account of the Website and/or send an e-mail to the Agent.

**11.12.** Goods and/or services delivered to the address of a third party cannot be returned, exchanged, or refunded. The Agent shall not be liable for any delay in the delivery of the order, loss, or damage in the delivery of the order, due to the intervention of customs officials or other government authorities.

**11.13.** The Agent shall not be liable for any consequential or special loss or damage (including loss of profits, benefits, market, reputation associated with the use of the contents or the loss of such an opportunity) or other indirect loss arising from loss, damage, delay, wrong delivery, or NDR of the order.

## 12. Force Majeure

**12.1.** The Parties are relieved from responsibility for partial or full default of obligations under this Agreement if such default was a result of force majeure arising after the conclusion of the Agreement as a result of extraordinary events, which the Party could neither foresee nor prevent by reasonable measures (force majeure). These extraordinary events include flood, fire, earthquake, explosion, storm, epidemic, and other natural phenomena, as well as war or military actions, etc.

## 13. Dispute Resolution

All disputes arising between the Customer and the Agent shall be resolved through negotiations. In case of failure to settle the dispute out of court, the matter shall be taken to the competent People's Court at the Agent's registered address in the People's Republic of China, or, at the Parties' discretion, to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules. The language of the proceedings shall be Russian or English, as agreed by the Parties.

## 14. Agent Contact Details

**Website:** [www.buycraft.biz](https://www.buycraft.biz)

**Skype:** buycraft

**E-mail:** [oleg@buycraft.biz](mailto:oleg@buycraft.biz)

## 15. Other Conditions

**15.1.** The Agent has the right to unilaterally and without prior notice change the terms of the Agreement, by placing the final version of the Agreement on the Website. The provisions of the new version of the Agreement shall be binding on all previously registered users. Changes shall become effective from the moment they are published on the Website.

**15.2.** This Agreement shall not under any circumstances be construed as an agreement on the establishment of agency relationship, partnership relations, relations on joint activities, personal recruiting, or some other relationship between the Customer and the Agent not directly specified in this Agreement.

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**Post location on the Internet:** [https://www.buycraft.biz/public-offer-agreement/](https://www.buycraft.biz/public-offer-agreement/)

**Date:** February 16, 2014